Frequently Asked Questions

We offer a variety of lamp styles and designs, including modern, traditional, and artistic decor. You can use filters to narrow down your options based on color, material, style, and more, to find lamps that best fit your home decor style.

First of all, Ensure that the voltage of the lamps matches the voltage of the power supply you are using. If you intend to use lamps in areas with different voltages, you may need to use voltage converters or adapters to adjust the voltage accordingly. Each product comes with a set of installation and maintenance instructions. It is essential to accurately follow the specific instructions for each product.

Each lamp comes with detailed installation instructions. We recommend carefully reading and following the instructions provided before installation. If you have any questions regarding installation, we suggest consulting a professional electrician or lamp installation personnel.

The inclusion of light bulbs with the lamps may vary depending on the product. We offer lampshades and accessories for sale, but generally we do not sell lamp parts. Please check the product description or specifications to see if light bulbs are included. If additional light bulbs are needed, you can select them separately during the purchase or consult our customer support team.

We usually ship your order within a few business days after payment confirmation and arrange delivery based on your chosen shipping method and destination. The exact delivery time may vary depending on the region and shipping service.

Yes, we provide international shipping services. Please provide an accurate shipping address during checkout, and we will choose the most suitable shipping method based on the destination and item weight.

Yes, if you're not satisfied with your purchased lamps, we offer a return and exchange service. Please ensure you keep the product in its original packaging and retain the invoice, then contact our customer service team within the specified return period for return instructions.

If you encounter any issues with the lamps you purchased, please contact our customer support team. We will guide you through the repair request process and provide appropriate after-sales service and solutions based on the specific circumstances.

Our products are made with high-quality materials and exquisite craftsmanship. Some products have UL certification, ETL certification, ensuring that our store and products comply with the safety, quality, and value standards set by government agencies and our quality assurance department. We conduct continuous supplier audits and product inspections to assess whether suppliers and products meet company standards and regulatory requirements. Our quality assurance department investigates customer concerns and initiates appropriate follow-up and response actions. You can choose products according to your specific needs. If you have any questions or wish to provide feedback, please feel free to email us.